Telephone Consumer Protection Act (TCPA)

telephoneconsumerprotectionThe Telephone Consumer Protection Act(TCPA) was passed by the United States Congress in 1991. The current version of the statute is found principally at 47 U.S.C. 227.

The TCPA is the primary law in the United States governing the conduct of telephone solicitations, i.e., telemarketing. The TCPA restricts the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines to send unsolicited advertisements. It also specifies several technical requirements for fax machines, autodialers, and voice messaging systems – principally with provisions requiring identification and contact information of the entity using the device to be contained in the message.

This law applies to collection agencies, as well. Contact Brody & Cornwell today for a free consultation.